After-hours answering for HVAC and plumbing.Emergencies ring your on-call phone.

Your phone works the same during the day. After you close, your AI answers, takes the address and what's wrong, and phones your on-call tech for a no-heat call or a burst pipe. Everything else is in one email when you open.

50¢ a minute. No monthly fee.

Start freeCall the demo

First 30 minutes free · then 50¢ a minute · no monthly fee · card required

HVAC after-hours answering Plumbing after-hours answering
Your number stays yours You set your hours Forward with one dial code

Call the demo line. It answers as your business and takes your details the way it would a customer's.

(510) 298-5997
Your inbox Forwarding on

2:07am call answered

“Furnace quit and it's freezing in here.”

URGENT: Sarah M., no heat

VoiceCharm · 2:09am

Problem
Furnace stopped, no heat
Address
418 Alder St
Urgency
Emergency, kids in the house
Call back
(510) 555-0142

On-call phone alerted · details emailed

24/7
Nights, weekends and the calls you miss
50¢
A minute, billed by the second
$0
Monthly fee
30 min
Free to start
Encrypted Calls & Data
No Data Sold, Ever
30-Day Money-Back Guarantee
Live demo · no signup

Call the demo line. Hear it answer as your business.

Call from your phone and it answers as your business's receptionist. Enter your business name first and it greets you by name; call cold and it asks. It takes your details the way it would a customer's, then offers to email you the brief it wrote for the owner. That email is the product.

  • Answers live, day or night
  • Answers as your business, by name
  • Asks what it would ask a customer
  • Emails you the brief it wrote
  • About 2 minutes · no signup

Call the live demo

(510) 298-5997Call now & talk to the AI

Free · ~2 min · emails you the brief

What happens to your night calls

For HVAC and plumbing companies: emergencies reach your on-call phone, and everything else waits for the morning.

Every missed call answered

After you close, your AI answers every call that reaches it. By day it takes the ones you miss on a job.

Your questions, asked

Pick the questions you’d ask a new caller. The AI asks them the same way every time and writes the answers down.

One email when you open

Every call that came in overnight, urgent ones first: the caller’s name, number, address and what’s wrong. No garbled voicemails to play back.

Emergencies wake the right person

No heat, no AC, a burst pipe, a sewage backup: VoiceCharm phones your on-call number with a short recorded message. Press 1 to confirm, or it tries again, up to 3 times.

From signup to live in about ten minutes

Nights covered in three steps

Your number stays yours. VoiceCharm only takes the calls you don’t answer, and the ones that come in after you close.

  1. 01

    Set your hours and your on-call number

    Sign up with your business name and mobile. Emergencies ring that mobile unless you pick another number, and your hours start at Mon–Fri 8–6. Change either in Settings. We draft the questions your AI asks (the address, what’s wrong, how urgent) and you can change any of them.

  2. 02

    Dial one code on your phone

    By day your phone rings as normal. The calls you miss forward to your AI instead of voicemail. One code turns it on, one turns it off, and you keep your number.

  3. 03

    At night, emergencies ring your on-call phone

    A burst pipe or no heat in a freeze: VoiceCharm phones your on-call number with a short recorded message. Press 1 to confirm, or it tries again, up to 3 times. Every other call is in one email when you open.

Forward on no answer — your phone still rings first

Add your crew’s and family’s numbers and the AI takes a short message from them instead of running your questions.

50¢ a minute. No monthly fee.

You pay for the minutes your AI spends on your calls. A month with no calls costs nothing.

Example months, if each call runs about 2.5 minutes:

15 missed calls$18.75
40 missed calls$50
100 missed calls$125

VoiceCharm

After-hours answering for HVAC and plumbing

50¢a minute
No monthly fee(billed by the second)
First 30 minutes free
  • Answers the calls you miss, 24/7
  • Asks the questions you choose
  • Emails you the lead with the caller's number
  • Phones your on-call number for emergencies
  • One email with every overnight call
  • Your number stays yours (forward on no answer)
  • Family and crew calls become messages, not leads
  • Full transcript of every call
  • Export leads any time
  • Calls under 20 seconds are free
  • Calls from your own number are free
  • Every call ends at 10 minutes
Start free

First 30 minutes free · then 50¢ a minute · no monthly fee · card requiredCalls under 20 seconds are free, and so are your own test calls.

No contractsCancel anytime
30-Day Money-Back Guarantee

If you're not satisfied within 30 days of your first payment, ask for a full refund.

Frequently Asked Questions

Forwarding, your number, and what happens after the call

One dial code and your nights are covered

Get tonight's calls answered

Set your hours and your on-call number, then dial one code. Emergencies ring your on-call phone. Everything else is in one email when you open.

Start freeCall the live demo

First 30 minutes free · then 50¢ a minute · no monthly fee · card required · 30-day money-back guarantee